Last Updated: January 9, 2026
Cvoiuf.com (hereinafter referred to as "Cvoiuf," "we," or "this website") respects and values the privacy and data security of its users (hereinafter referred to as "you" or "customer"). We understand the trust you place in us when using this website, and therefore, we handle personal information based on the principles of legality, reasonableness, necessity, and transparency.
This Privacy Policy aims to explain how we collect, use, store, share, and protect your personal information when you use this website, and the rights you have regarding this information, so that you can clearly understand the information processing process and make informed choices.
We will not sell your personal information to any third party, nor will we disclose, share, or use your information without authorization. To ensure data security, we employ industry-recognized security measures and technologies to prevent unauthorized access, disclosure, or alteration of information.


Types of Information We Collect

The types of information we collect vary depending on your interaction with this website and the services you use. These mainly include the following categories:

Contact Information
When you communicate with us or place an order, we may collect information such as your name, email address, phone number, and shipping address. Some of this information may be used for targeted marketing or cross-platform advertising.

Account Information
When you create an account on this website, we collect your username and password to provide you with account login and management functions.

Purchase and Preference Information
When you shop or browse, we may record your order information, product selections, and shopping preferences. For example, behavioral data indicating your preference for certain products or brands. This information may be used to recommend relevant products or conduct advertising campaigns.

Payment Information
When you complete a purchase, payment information (such as credit or debit card information) will be processed through a secure third-party payment service. We do not directly store complete payment card information, but we may receive payment status information related to order verification.

Website and Device Information
When you visit the website, we automatically obtain data related to your device and browsing, used to improve website performance and targeted advertising, including but not limited to:
Information You Actively Provide
You may submit additional information to us through online forms, reviews, messages, customer service interactions, or other means. Examples include review content, inquiries, suggestions, or data submitted when participating in activities.


How We Use Your Information

We use the information we collect for the following purposes:

Communicating with You
We will use your contact information to send you necessary information such as order confirmations, shipping notifications, and after-sales communications. We may also send you notices and alerts related to your account or this Privacy Policy.

Providing and Optimizing Products and Services
We use your information to process and fulfill orders, provide after-sales support, resolve platform issues, perform technical maintenance, and continuously optimize website functionality and user experience. Some data may be used for personalized displays, such as product recommendations or promotional offers.

For Compliance and Security Purposes
We may use your information within the limits permitted by law to fulfill legal or regulatory obligations, protect platform security, prevent fraud, ensure transaction security, and safeguard the rights and interests of the company and users.

For Marketing Activities
With your permission, we may recommend relevant products based on your purchase history or preferences, and notify you of promotional information, new product launches, or feature updates. You can opt out of such marketing messages at any time.

Other Notified or Authorized Uses
We will process your information within the limits permitted by law and may inform you of the usage or seek your authorization in specific circumstances as described.


Sensitive Information

We will not use sensitive personal information to infer user characteristics, nor will we use it for purposes outside the scope permitted by law. If sensitive personal information is collected for specific and legitimate reasons, we will only retain it for the period necessary to achieve the corresponding purpose and will retain or process it in accordance with applicable legal requirements.


How Long We Retain Information

We retain these categories of information as needed or relevant. We also retain information as required by law.


How We Collect Information

We collect information primarily in the following ways:

Direct Collection
We collect information directly when you actively interact with us. For example:
Information provided when contacting customer service or inquiring about products;
Information provided when registering an account or subscribing to newsletters;
Shipping and payment information provided when placing an order.

Indirect Collection
We may obtain some information from third parties, partners, or service providers to improve the service experience or complete transaction processes.

Passive Collection
When you browse the website or use related services, we may collect information through automated tools. This includes user behavior data on the website, as well as usage preferences or interaction records obtained through technical means (such as cookies, web beacons, etc.). This data helps optimize website functions, enhance personalized experiences, and analyze access trends.


Information Integration

We may integrate information collected through different channels to better understand and serve our users. For example, combining information collected offline with information collected online; integrating information collected across devices, such as data from computers and mobile devices; merging information obtained from third parties with our existing information; and integrating accumulated usage data over time to optimize the service experience.
Through information integration, we can provide more personalized services, improve platform functionality, and enhance the overall user experience.


Information Disclosure

Subject to legal requirements and service purposes, we may disclose your personal information to the following entities or in the following scenarios:

Service Providers and Partners
We may disclose information to vendors or partners who provide services to us, including payment, logistics, and technical support services. These disclosures are limited to the information necessary to perform the services.

Cross-Contextual Behavioral Advertising
To show you more relevant advertising content, we may share some information for online targeted advertising.

Legal Compliance and Security
We may disclose information when required by law, regulation, or court order. In addition, we may disclose information when necessary to protect the safety of the company, users, or others.

Business Transfer or Merger
If all or part of the company's business is sold, merged, or acquired, your information may be transferred to the relevant parties as part of the transaction.

Company Affiliates
We may disclose personal information to the company's parent company, sister companies, or subsidiaries to provide consistent services or manage internal business operations.

Other Circumstances
We may disclose information to the extent permitted by law, or to achieve specific business purposes, and will inform you separately if necessary.


Your Rights and Choices

You can choose not to receive marketing emails from us. To do so, please follow the instructions in the email you receive. However, you will still receive our transactional notification emails.


Cookies and Tracking Tools

We collect your personal information over time and across different websites. We also provide you with content based on your behavior and interests. This content may come from our website or third-party platforms. We also have service providers that provide such services. For this purpose, we use common tracking tools, such as browser cookies or web beacons.

You can control cookies and tracking tools. Your browser may allow you to control cookies or other tracking tools. The specific method depends on the tool used. Some browsers can be set to refuse cookies. If you block cookies, some features on our website may not function properly. Blocking cookies will not stop all tracking activities described here.
Our "Do Not Track" Policy. Some browsers have a "Do Not Track" feature. These features allow you to tell websites not to track your activity. However, these features are not the same across all browsers.


Your Rights

You have the right to know the categories of personal information we collect and use, including the source of the information, the purpose of its use, and whether it is disclosed. You can also request a complete copy of your personal information, including the specific data we hold.

Right to Correction
If the personal information we hold is inaccurate or incomplete, you have the right to request that we correct it.

Right to Deletion
You have the right to request the deletion of your personal information, provided that it is within the limits permitted by law.

Right to Restrict or Object to Processing
You can choose to restrict or object to our processing of your personal information without requesting data deletion. You also have the right to object to the way we process your personal information.

To exercise these rights, please contact hatvion@cvoiuf.com. To ensure information security, we may require you to provide some of your registered information (such as name, email, or address), and if necessary, a copy of government-issued identification. If a right does not apply to you, we will clearly inform you. If you disagree with our processing decision, you can communicate with us further. Exercising these rights will not result in any discrimination or adverse treatment.
If you are submitting a request on behalf of someone else, we may require additional verification information, such as a signed authorization letter, to prove that you are authorized to submit the request.


Protection of Minors' Information

Cvoiuf does not knowingly collect personal information from minors under the age of 18 without the consent of their legal guardian. If you discover that we have inadvertently collected such information, please contact us immediately.
If we become aware of the inadvertent collection of information from a minor, we will take reasonable steps to delete the relevant data from our systems to protect the minor's privacy rights, unless required or permitted by law.


Information Security

We take reasonable measures to protect the security of your personal information in accordance with applicable laws and industry standards. However, the internet environment cannot guarantee absolute security, and therefore, the risk of unauthorized access, use, or disclosure cannot be completely eliminated. We recommend that you exercise caution when using websites and online services, such as keeping your account passwords secure and not sharing them with others.


Information Storage and Cross-Border Transfer

The personal information we collect may be stored within the United Kingdom. If you use our platform outside the UK, you should understand and accept the risks associated with cross-border transfers. The laws of the UK may differ from the laws of your country or region, and the privacy protection standards they provide may vary.


Third-Party Websites and Services

The website may contain links to third-party websites or embed third-party content that collects information. We have no control over the actions of these third parties, and their privacy policies are independent of this policy. Please carefully read their privacy policies when accessing or using third-party websites. We are not responsible for the actions or information processing practices of third-party websites.


Privacy Policy Updates

We may modify this Privacy Policy from time to time. We will notify you of any significant changes as required by law. We will also post updated versions on the relevant websites. Please visit our website regularly to check for updates.

Contact Us

If you have any questions about this policy or our other policies, please send an email to hatvion@cvoiuf.com.