Delivery Information
We support free standard shipping to most regions worldwide and offer flexible shipping options to accommodate different regions and delivery time requirements.
Shipping Methods
All orders automatically qualify for free standard shipping, which typically takes 7-14 days, depending on the country/region's delivery conditions and coverage in remote areas.
Order information and a tracking number will be provided via email after shipment. You can use this tracking number to track your package in real time.
If the logistics information is not updated for a long time or there are any abnormalities, please contact customer service promptly.
Order information and a tracking number will be provided via email after shipment. You can use this tracking number to track your package in real time.
If the logistics information is not updated for a long time or there are any abnormalities, please contact customer service promptly.
Order Processing Time
All orders will be processed and shipped within 1-3 business days after payment confirmation. There may be slight delays during holidays, promotional periods, or peak logistics seasons.
We will do our best to expedite processing and ensure timely delivery.
We will do our best to expedite processing and ensure timely delivery.
Delivery Inspection
Upon delivery, we recommend that you complete the following checks promptly:
Is the outer packaging intact?
Do the goods match the order contents?
Is there any damage, missing items, or transit damage?
If you need to report any issues, please contact customer service within 24 hours and provide relevant supporting documents so that we can arrange for returns, exchanges, or reshipment.
Is the outer packaging intact?
Do the goods match the order contents?
Is there any damage, missing items, or transit damage?
If you need to report any issues, please contact customer service within 24 hours and provide relevant supporting documents so that we can arrange for returns, exchanges, or reshipment.
Address and Contact Information
Please ensure the following information is accurate to avoid delivery failures:
Recipient country/region and detailed address;
Recipient name;
Contact information.
If you need to change your address due to incorrect entry, please contact customer service before the order is shipped. Address changes for orders that have already been shipped are not guaranteed to be successful.
We will ensure that orders are packaged according to specifications and delivered to reliable logistics carriers. However, the following situations may affect delivery:
Force majeure events such as customs clearance, weather, and natural disasters;
Incorrect or incomplete shipping information provided by the user;
Delays or damage caused by the logistics carrier.
In the above situations, we will provide necessary assistance, but we are not liable for losses caused by third-party logistics or incorrect addresses.
Recipient country/region and detailed address;
Recipient name;
Contact information.
If you need to change your address due to incorrect entry, please contact customer service before the order is shipped. Address changes for orders that have already been shipped are not guaranteed to be successful.
We will ensure that orders are packaged according to specifications and delivered to reliable logistics carriers. However, the following situations may affect delivery:
Force majeure events such as customs clearance, weather, and natural disasters;
Incorrect or incomplete shipping information provided by the user;
Delays or damage caused by the logistics carrier.
In the above situations, we will provide necessary assistance, but we are not liable for losses caused by third-party logistics or incorrect addresses.